Shipping policy

Shipping Locations

We currently ship across Canada and Internationally 

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is ready to go, you’ll receive a shipping confirmation email with tracking details.

Shipping Rates & Delivery Times We offer the following shipping options at checkout:
    •    Standard Shipping (5-10 business days)
    •    Express Shipping (2-4 business days) 

Shipping times may vary depending on your location and carrier delays beyond our control.

Tracking Your Order

All orders come with a tracking number, which will be sent via email once your package is shipped.

Lost, Stolen, or Delayed Shipments

We are not responsible for lost, stolen, or delayed packages once they leave our warehouse. If you experience an issue, please check with the carrier first. If you need further assistance, contact our support team at [your email].

Shipping Address & Order Changes

Make sure your shipping address is correct before placing an order! We cannot guarantee changes once an order is processed. If you notice an error, contact us at Support@ruderunner.com ASAP, and we’ll do our best to help.